Our Address

We’re Here to Help — Wherever You Are

At Hezwdq.shop, we believe in building trust through transparency. While we operate primarily as an online retail platform, we understand how important it is for customers, partners, and collaborators to know how to reach us — and where we’re based.

Our business operates through a remote-first model, allowing us to serve customers globally with efficiency, flexibility, and reliability. That said, we are always reachable and responsive through our main communication channels.

Business Mailing Address

Email Us

The best way to get in touch with our team is by email. We monitor messages 7 days a week and aim to respond within 24 to 48 business hours.

Customer Support & General Inquiries
contact@hezwdq.shop

Partnerships & Collaborations
contact@hezwdq.shop

Affiliate Program & Marketing
contact@hezwdq.shop

Business Hours

Although we are an online business and open 24/7 for shopping, our customer service team is available during the following hours:

Customer Support Availability
Monday – Friday: 9:00 AM – 6:00 PM (UTC)
Saturday & Sunday: Limited support (response may take longer)

Connect With Us Online

We also welcome messages and mentions through social platforms, although for order issues or formal business inquiries, email is preferred.

Returns & Shipping

If you’re trying to reach us regarding a return, refund, or shipping issue, please include the following in your email:

Your order number
Full name and email used for the purchase
A brief explanation of the issue

Our support team will prioritize these messages and work to resolve them promptly.

Our Commitment to You

At Hezwdq.shop, we’re committed to delivering an exceptional customer experience. Whether you need help with an order, want to collaborate with us, or just have a question — we’re here and ready to assist.

We may not have a brick-and-mortar location, but we believe in being accessible, responsive, and human in everything we do.